Jesse Pitz
- Flag inappropriate
- Show review history
This app does pay out quickly but is not well supported. I was having issues with it not recording my playing time despite having all of the permissions turned on. I sent a support email and was told they were "looking into it" and never heard back. I was getting points by finishing missions and then they took them away which made it basically impossible for me to get more points towards any gift cards.
Oh no! We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at support@luckmon.com. Also, we are currently adding a new selection of missions and games which may be the reason why some of the missions have left. We appreciate your continued support. Talk to you soon!
Nicholas DeOrnelas
- Flag inappropriate
- Show review history
While support can take a little bit to get back to me on some issues, they've always resolved every issue. I've claimed 3 gift cards already, with fairly light use, so that's been nice. I do have some suggestions for the devs though. More category options for sorting the games, and please add a search button for games. Overall a very pleasant experience
5 people found this review helpful
We're glad to hear that you've had positive experiences with our support team and that you've been able to claim 3 gift cards smoothly! We appreciate your feedback and suggestions for improving the app. Have a great day!
Cat
- Flag inappropriate
- Show review history
It took a LONG time to earn a $5 payout, but had no problems cashing out & received $ quickly. App was pretty good when I first started, but it's currently kind of a mess: ALL missions on ALL games were removed. The "daily gems & tickets" solitaire, chess, & sudoku games are also gone now. The "PLAY" button on several games is now greyed-out & non-functional. Ticket accumulation limit was suddenly decreased from 50 to 30.
Hey, we appreciate your review! We're dedicated to making your experience top-notch. Feel free to share any thoughts with us at support@luckmon.com. Have an awesome day! 💚